Return Policy

Return Policy for Resin Art:

At Dragonfly Treasures, I take immense pride in crafting each piece of resin art with meticulous care and attention to detail. Due to the handmade nature of my Art, slight variations and imperfections are normal and add to the uniqueness of each creation. I want to assure you that I strive to provide the highest quality in my Resin Art, and your satisfaction is my top priority.

Return Policy - Damaged Items: In the unfortunate event that your item arrives damaged, please contact me within 48 hours of receiving your order. I will work with you to promptly resolve the issue and ensure you receive a replacement or a refund.

Return Policy - Color Discrepancies: Please note that the colors of my Resin Art may appear differently in photographs than they do in real life. I recommend keeping in mind that every screen displays colors differently, and variations may occur. Rest assured, I do my best to accurately represent the colors in my product images, but I want to emphasize that the true beauty of my Art is best experienced in person.

Return Policy - No Returns for Handmade Art: Given the unique and personalized nature of my handmade Resin Art, I do not accept returns unless the item arrives damaged. I believe that one-of-a-kind Art that is purchased should satisfy my Customers and I am unable to have my Art returned to be re-sold.

Return Policy - Care Instructions: To ensure the longevity and beauty of your Resin Art, Care Instructions will be included with your order. Following these guidelines will help you enjoy your unique creation for years to come.

Your satisfaction is of the utmost importance to me, and I appreciate your understanding of the distinctive characteristics of Handmade Art and my Return Policy. If you have any questions or concerns, please feel free to reach out to me and I will be more than happy to assist you. Thank you for choosing Dragonfly Treasures for your Handmade Resin Art.

My commitment to excellence doesn't stop with my Artwork. I am dedicated to delivering the best customer service experience to every individual who entrusts me with their purchase. Your satisfaction is my priority, and I am here to assist, advise, and make your resin art journey a delightful one.

I take pride in my products' quality and craftsmanship, and I stand behind them. I want all my customers to be satisfied with their purchase and appreciate your understanding of my Return Policy.

https://www.dragonflytreasuresresinartshop.ca/pages/company-policies